Frequently asked Questions

  • What is 24hoursLoot?
    24hoursLoot is an online store for selling a new t-shirt (sometime other products) everyday at deep discounted price in limited quantity/stock. A t-shirt is released every midnight at 12AM Indian standard time, seven days a week. If that t-shirt sells out during its run (i.e. for next 24 hours), a new t-shirt will not appear until the next release time. So make sure you buy an item as soon as you can, otherwise if it sold out, then we can only offer you a paper napkin to wipe your tears.

  • How does 24hoursloot sell an item in such a low price? Does it mean items are of poor quality?
    Good question! Huh.. you want to know our secret :) We have direct relationship with manufacturer/stockist and we buy items directly from them, thus reduce the procurement cost and also no middle man. Hence we pass the benefit to our customers. Yes you are right, our profit is much lesser than other sellers. However we believe in selling high volume with lower price.
    So, by now you must have known that low price does not mean poor quality at 24hoursLoot.com. You buy the original good quality product from us. And do you know we have money back guarantee, so if you are not satisfied, then return the item and we will refund your money (Read more about return/refund policy here).

  • Why should you buy at 24hoursLoot.com?
    • Premium quality products in the lowest price.
    • 15 days "No-question asked" money back guarantee.
    • Various secure payment options (offline & online).
    • Fast shipping anywhere in India.
    • No signup/registration required to buy an item online.
    • A prompt customer care service.

  • How do you ship an ordered item and how much does it cost? And how many days, an ordered item takes for shipping and delivery?
    We ship item through our logistic partner First flight courier ( know more about them ). Shipping times and cost varies for different products. Ideally we ship most of the items in 4-5 business days. However sometime, few items may take longer and in that case, we specify number of shipping days and shipping cost of an item on its sale date. On homepage, you will find a link "Shipping info" beside the "Add to cart" button, click that to find about it. Delivery time depends upon your location in India. Usually it takes 4-5 business days.

  • Do you ship items outside India?
    Sorry! We don't do at the moment.

  • How do I pay for my order? Is this site secure?
    You can pay by using all major credit cards, debit cards or net banking. We also accept payment via PayPal in US dollar. Our conversion rate for USD to INR is 1USD = Rs. 45

    payment methods Verified by Visa Paypal

    Following Payment options are available :

    1. Credit card
      • Diners Club
      • MasterCard
      • VISA
    2. Debit card
      • ABN AMRO Debit Card [VISA Electron Only]
      • Allahabad Bank Debit Card [VISA Electron Only]
      • Andhra Bank Debit Card [VISA Electron Only]
      • AXIS Bank Debit Card [VISA Electron Only]
      • Bank of Baroda Debit Card [VISA Electron Only]
      • Bank of India Debit Card [VISA Electron Only]
      • Bank of Maharastra Debit Card [VISA Electron Only]
      • Bank of Punjab Debit Card [VISA Electron Only]
      • Barclays Bank Debit Card [VISA Electron Only]
      • Canara Bank Debit Card [ VISA Electron Only ]
      • Central Bank Of India Debit Card [VISA Electron Only]
      • Centurion Bank Debit Card [VISA Electron Only]
      • Citi Bank Debit Card
      • City Union Bank Ltd Debit Card [VISA Electron Only]
      • Corporation Bank Debit Card [VISA Electron Only]
      • DENA Bank Debit Card [VISA Electron Only]
      • Deutsche Bank Debit Card [VISA Electron Only]
      • Development Credit Bank Ltd Debit Card [VISA Electron Only]
      • HDFC Bank Debit Card [VISA Electron Only]
      • HSBC Ltd Debit Card [VISA Electron Only]
      • ICICI Bank Debit Card [ VISA Electron Only ]
      • IDBI Bank Ltd Debit Card [VISA Electron Only]
      • Indian Bank Debit Card [VISA Electron Only]
      • Indian Overseas Bank Debit Card [VISA Electron Only]
      • IndusInd Bank Ltd Debit Card [VISA Electron Only]
      • ING Vysya Bank Debit Card [VISA Electron Only]
      • Jammu & Kashmir Bank Debit Card [VISA Electron Only]
      • Karnataka Bank Debit Card [VISA Electron Only]
      • Karur Vysya Bank Debit Card [VISA Electron Only]
      • Kotak Mahindra Bank Debit Card [VISA Electron Only]
      • Laxmi Vilas Bank Debit Card [VISA Electron Only]
      • Oriental Bank Of Commerce Debit Card [VISA Electron Only]
      • Other Bank Debit Card [ VISA Electron Only ]
      • Punjab National Bank Debit Card [VISA Electron Only]
      • South Indian Bank Debit Card [VISA Electron Only]
      • Standard Chartered Bank Debit Card [VISA Electron Only]
      • State Bank of India Debit Card [ VISA Electron Only ]
      • State Bank Of Travancore Debit Card [VISA Electron Only]
      • Syndicate Bank Debit Card [VISA Electron Only]
      • Tamilnad Mercantile Bank Ltd Debit Card [VISA Electron Only]
      • The Bank Of Rajasthan Ltd Debit Card [VISA Electron Only]
      • The Catholic Syrian Bank Ltd Debit Card [VISA Electron Only]
      • The Cosmos Co-op Bank Ltd Debit Card [VISA Electron Only]
      • The Dhanalakshmi Bank Ltd Debit Card [VISA Electron Only]
      • The Federal Bank Ltd Debit Card [VISA Electron Only]
      • The Sarawat Co-operative Bank Ltd Debit Card [VISA Electron Only]
      • UCO Bank Debit Card [VISA Electron Only]
      • Union Bank of India Debit Card [VISA Electron Only]
      • United Bank Of India Debit Card [VISA Electron Only]
      • Vijaya Bank Debit Card [VISA Electron Only]
      • Yes Bank Ltd Debit Card [VISA Electron Only]
    3. Net Banking
      • AXIS Bank Account
      • Citi Bank Account
      • Federal Bank Account
      • HDFC Bank Account
      • ICICI Bank Account
      • JK Bank Account
      • State Bank of Hyderabad Netbanking
      • State Bank of India Netbanking
      • State Bank of Mysore Netbanking
    4. Direct bank to bank transfer
      You can make direct transfer to our bank account using your internet banking facility ( if provided by your bank ). This way you will be bypassing our payment gateway. After clicking "BANK TO BANK TRANSFER" button on shopping cart page, you will have to transfer the money in the following Axis bank account within 24 hours from the time, you placed the order :

      Bank Name
      Account Name
      Account No.
      Account type
      IFS CODE
      Branch
      E-mail
      : Axis bank
      : Pixdesign Printing Private Limited
      : 404010200002301
      : Current
      : UTIB0000404
      : Hadpsar,Pune.
      : support@24hoursloot.com

      After transfering the money, please open a ticket at http://www.24hoursloot.com/ostickete/index.php and also attach a screen shot of 'successfull transfer of the money' in that ticket. We will review the transfer and confirm it in next 10 working hours, since you opened the ticket. After the confirmation (when money will be credited to our account and visible in our internet banking), your order status will be changed to active.
    5. Cash Card
      • Done Card
      • ItzCash

    Any personal information given to 24hoursLoot.com is protected. Any personal information of yours is not shared to any third party and 24HoursLoot server makes it sure that your personal information is secured with the latest firewall and encryption techniques while you are ordering your item.
    Furthermore, 24hoursLoot does not store your credit card information at anytime to protect the customers to the fullest extent. We have 128 bit SSL during the payment process to make sure a safe data transmission over the network

  • What should I do if I haven't received my order in the specified numbers of days?
    Please visit to our help desk send us your order number and email address. However before do so, first of all please check your order confirmation to make sure it was your address that you typed and not someone else's. Do contact your neighbors in case item may have been delivered to them in your absence

  • How do I check my order status or how can I look up my order details?
    You can check your order status at Order invoice/status page

  • How do I know when my ordered items have been shipped?
    We will send an e-mail and/or sms at your billing email address/mobile number with courier tracking number as soon as your order items get out from our warehouse. Alternatively you can check the order status here

  • Can I send my order as a gift?
    Yes, absolutely you can. Since we believe in saving trees, so we do not send paper invoice with your ordered item. Therefore, receiver will never know about the order detail such as price or other billing detail. However you can view/print your order detail/invoice/status anytime here.

  • What is 24hoursLoot's return/exchange policy or how do I cancel or make changes to my order?
    We believe in 100% customer satisfaction. A 15 days period is valid for you to return/exchange your order. The item exchange can occur in a situation where 24hoursLoot has delivered an item of incorrect size, color or design. If you are sending the item due to our mistake, then we will cover the shipping charge (up to the amount that we charged for sending that same item to you at the very first time) to send the item back to us. For example, you bought 1 large size t-shirt from us in a single order and you paid Rs 45 as shipping charge. By mistake, we sent you small size, then it is our mistake. So in that case, you would be sending us the t-shirt back for the exchange, and we will cover up to Rs. 45 for sending the t-shirt back to us. We will put cash/cheque in the parcel that we will be resending for correct size t-shirt.
    However, under the return policy, say you have purchased a wrong size t-shirt that doesn't fit you. In such a case, you have to bear the shipping costs for sending the old item back and getting new item from us and 24hoursLoot shall not be liable for the same.
    Please note, for custom printied t-shirt or any other item, we do not have any exchange policy, as we can not re-sell a custom printed items to anyone.
    For processing of orders under both return and exchange policy, you have to visit our help desk send us your order number (If possible, please tell us why do you want to return or exchange the item. That will help us to improve our quality and service.). We will get back to you in maximum 2 working days with instruction for sending the item back.
    Please download this form and send the print out of the filled out form with returning item(s).
    However please note return/exchange will only be accepted if item is in original package and has not been washed/worn/repacked/used ever. We will only be able to exchange an item (where exchange is due to our mistake), if we have that particular item in our inventory, otherwise we will not be able to exchange it.

    100% Money back gurantee. No question asked.

  • Was my order placed if I wasn't sent a confirmation email?
    Your order is probably placed, if you have completed all the steps of the checkout process and submitted an order but didn't receive an email confirmation. Do not place the order again as it might result in a duplicate shipment. If you did not receive the confirmation email for your billing email address provided to us while ordering your item, chances are that it might have gone to your spam folder or you might have mistyped your email address with us. If you are still clueless with the options given above, feel free to contact us here.

  • Do I need to register or open an account with 24hoursLoot.com to be able to buy any item?
    No no...never. You have come here to buy something, not to open a bank account or enroll in a course. We want to make buying a smooth and pleasant experience at 24hoursLoot. We are not here to take your personal information and start spamming or sell it to someone.

  • How do I unsubscribe from the deal alert/newsletter?
    The newsletter gives you the latest & exciting news on the general things at 24hoursLot and some cool stuff for you along with some trivia. Also you would be among the first few people to know about any exciting thing on 24hoursLoot.
    Please visit to our help desk and request to unsubscribe from the deal alert/newsletter.

  • Sometime the price shown in strike seems more than market price. Why so?
    Yes that happens some times. Please note the price shown in the strike is the highest selling price, we finnd over the internet on any other website(s). The reason is we want to merely show you the difference between the highest selling price online by other merchant(s) and our offered price. We never claim that strike price is MRP or the market price. Sometime if our product is unique and not available aon any website, then we go by what our suppliers suggest.

  • Can I place a phone or mail order?
    As of now, this option is not available. Orders can only be placed online only, but we are seriously considering this option.

  • Do you offer bulk shipping discounts?
    Please visit our help desk for any kind of discounts/offers.

  • What size of t-shirt, should I buy for myself? What are the washing and ironing instructions?

  • How do I win a free t-shirt at 24hoursLoot?
    T-shirt is the largest selling item at 24hoursLoot.com. In order to make our t-shirt awesome and appealing, we always need suggestion from our users to print a cool design on t-shirt. You can suggest any funny quote or one-liner or any idea by uploading an image by visiting this page and if we print that idea, then you get that t-shirt FREE!! Please make sure the design idea is yours and you have not copied it from somewhere else. In case, if we print your idea and someone objects it then you would be completely responsible for any dispute and resulting damage.

  • I suggested a funny quote/one-liner or idea for t-shirt, how will I know it is selected for the printing?
    If your idea/quote/oneliner is selected for the printing and if we decide it to print, then we will notify you by email in advance. We may also put your name or photo in product detail on the website to give you the credit and make you famous. In case if multiple people have submitted the similar ideas, then only the very first person will be awarded by the FREE t-shirt.

  • How do you select a funny quote/one-liner/idea for the printing?
    We have Like/Dislike button beside each quotation entry. Users are encouraged to like/dislike those quotations. So tell your friends to go and like your entered quote to increase the chance of you being the winner. However we don't tolerate spam or fake like/dislike action. We have smart programmers who have written algorithm to measure the popularity of a particular quote, so any fake effort will not yield any award.

  • My question is not answered here, how can I contact 24hoursLoot team?
    No problem! Please visit our help desk and open a ticket to get your answer or contact us.

  • How to claim for the Rs. 200 voucher, earned trough my referral?
    In order to claim for a voucher, worth Rs. 200, you should have 4 orders having status shipped coming through your referral. You can view the list of all such orders in your referral panel after sign in at http://www.24hoursloot.com/signinsignup You need to open a ticket at http://www.24hoursloot.com/ostickete/index.php and request for the voucher. And we will reply back with the voucher code within 1 working day.

  • Can I pickup my ordered item from 24hoursLoot's warehouse in Pune and save the shipping charge?
    Yes you can do that and you will save the shipping charge, ain't that awesome. We will show you that option in the shopping cart page. However there are very few items where warehouse pickup may not be possible. In such case, you will see "Pune warehouse pickup" option disabled in the shopping cart.

  • Where is 24hoursLoot's warehouse located and when should I come to pickup?
    Address is: 7, MPB Chambers, Pune-Solapur Highway, Hadapsar, Pune 411 028. Ph. 020 6401-4380. You can come between 10am till 5pm from Monday till Saturday, except all our holidays.

    View Larger Map

  • How will I know that my ordered item(s) is/are ready for pickup and how many days does it takes?
    We will send you a notification email saying, your ordered item(s) is/are ready for pickup. Alternatively, you can check your pickup/order status at http://www.24hoursloot.com/order-status. Ideally your ordered item is ready for pickup in 4-5 business days. However sometime, few items may take longer and in that case, we specify number of shipping days of that particular item on its detail page. On that detail page, you will find a link "Shipping info" beside the "Add to cart" button, click that to find about it. Please remember the numbers of days for an ordered item to get ready for pick up is equal to the shipping days.

  • What are the terms and conditions for pickup ordered item(s) from 24hoursLoot's Pune warehouse?
    You must carry a print out of your invoice (available at http://www.24hoursloot.com/order-status ) when you come to pickup. We will verify your authenticity by calling your mobile phone number at the time of pickup. If somebody else is coming to pickup, then please let us know about it by sending an email to us ( at support@24hoursLoot.com ) in advance and mention your order number, pickup person name and his/her mobile phone number. And we will hand over the item after verifying the authenticity. You must pick up your item within 15 calendar days from the day you get an email saying your item is ready for pickup. If you don't pick up your item(s) after 15 days from the notification day, then you will be charged Rs. 5 per day as rental charge. And after 30 days from the notification day, we reserve the right to not to hand over your item and not to return your money as well.













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